Focus Money Award “High Recommendation”
In a study by Focus-Money we were able to achieve a great score and were awarded the rating “High recommendation”. Up to 1,000 customers were asked which providers in the social environment were actually recommended. The survey and the results were published in Focus-Money (issue 28/19).
In this year’s study “Recommended by customers”, over 1,200 providers from 82 industries were surveyed in an online survey from April to May. Compared to other surveys, which only ask about the willingness to recommend, this survey asked about the actual recommendation. Customers could indicate from a list of providers whether they actually recommended them in their social environment (private, professional, etc.).
Suppliers are allocated to sectors on the basis of purchasing segments. Hanako received the award “High Recommendation” for a recommendation rate above the average value in the sector “Check-up Centres”.